Archives for posts with tag: capitalism

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The industrial age is coming to an end. It stopped being the growth engine of the economy (with the exception of 3rd world countries emerging out of the dark ages), and it’s unimaginable the industrial complex will ever get us out of the current economic mess.

The old adage of “Hard work will be rewarded” and the fading images of blue-collar workers being able to feed their families with their job are fast becoming distant memories of a time lost. You can call this recession, the Great Recession, a Depression, the Great Reset – I call it the end of the Industrial Age and Mass Production.

The 20th century was about turning people into cogs.

Mass production of standardized goods was the success formula of the Industrial Age. Mass production allowed for products to be cheap and plentiful, creating through standardized processes and tightly defined jobs that could be done by almost anyone. The gains from mass production were dramatic because they replaced an age were individuals or small communities created products: inefficient and not replicable on a massive scale.

We saw decades of dramatic growth, development and jobs. So much value was created over the last 200 years that companies were able to pay decent wages with long-term benefits, while employees just had to keep their head down and follow instructions.

The age of mass production is dying a miserable death.

The potential for growth in mass production is zero, with the exception of countries with extremely low labor costs. But, as we’ve seen repeated over and over again, those advantages tend to disappear over time when emerging countries expect higher wages and even poorer nations start the mass production cycle. In a decade, China’s low-cost manufacturing will be replaced by African countries – the process has already started. The mass production race is a race to the bottom. Ultimately, it will end up in eliminating people in the production process completely.

The old world was built on hard work, loyalty and the idea of fitting in. Now, hard working people can’t find a decent job. People that were loyal for decades are now staring at the abyss. And the old guaranteers of success (High School Diploma, college degree, etc.) are no longer the ticket to a comfortable future. Our idea of a good life was about working hard and being comfortable the rest of the time. We still have to work hard but we won’t be comfortable for a long time to come. Maybe never again.

Creative Capitalism

The nineteenth century was the age of the industrial revolution, the twentieth the age of mass production, and the twenty-first will be the age of creative capitalism.

Everyone in the developed world has now access to a computer, transforming each one of us into a factory owner. The means of production are right in front of your computer screen, allowing you to create movements, earn attention, connect labor and resources, deliver sustainable value.

Exciting? Yes!

Scary? Hell yes!

We were trained and programmed to be a cog and now we have the means to change the world right in front of us. We don’t know how to start this new economy, deliver value, solve interesting challenges, and then deliver on our promise.

Nobody knows anything.

Just look at the politicians: Tax cuts, Tax increases, less regulations, more regulations, bigger government, smaller government, no government, left ideology, right ideology – these are all answers from the past. A past that will never be our present again. The industrial age was sputtering along for years before it received a vitamin shock in the late 90’s and first decade of the 21st century. When the crash came, it came swift and the demise was rapid. We continue to prop up a system that’s been dead for a while, keeping zombie banks alive, zombie political ideas, zombie economy theories.

We have to replace the zombies of mass production with creative capitalism.

We have to be smarter. We have to use our resources better. We have to develop products that don’t harm the planet and its inhabitants and, at the same time, delight and amaze people. We have to think cross-functional, cross-divisional and cross-national – developing ideas that increase our humanity and not just the bottom line. We must come up with big ideas – ideas, that will change our daily lives, our neighborhood, our society, the whole world. Everything we do must be examined and discussed through the prism of sustainable value for the whole globe, not just a selected few.

We have to think, discuss, collaborate and execute.

In the age of creative capitalism, all of your gains will come from insights and innovative ideas into what makes products, services, processes, human interactions, structures and institutions better for us. The last 100 years were about standardization and following well-defined processes.

The age of creative capitalism has no processes. Yet. Everything you learned in school, college and through media is invalid. Out the window. Trash. We have to question everything. We have to re-imagine everything. We have to re-make everything.

We have to agree on a vision how the world should be in 100 years. More importantly, once we settled on a vision, we have to bring this vision to life and create it. 20 years ago, it would have taken an enormous amount of money to share these thoughts with anyone besides my friends in a smoky bar. Now, these words can spread to ten, ten thousand or ten million people. Anybody can access them.

You’re on your own.

No politician, no CEO, no father figure will rescue us. It’s you and nobody else. You are creating your own future, don’t expect anybody to help you with that. You are the artist, the designer, the factory owner, the manufacturer, the creator – you are whatever you want to be. You are responsible for your own success. Nobody else.

The well-trodden path of the mass production age disappeared forever during the financial crisis. It used to be easy: get a good education and a stable job – the rest will fall into place. Others will shoulder the rest of the responsibility for yourself and the rest of the world: Social Security, Medicare, Charity, Aid.

What is that weight you’re feeling on your back? It’s that immense weight of responsibility the world handed you in the last few years. All of us have to shoulder that responsibility and move forward. Let’s not try to hand it back to institutions or politicians. They don’t know what to do with it either. Shoulder that responsibility and move ahead to create a new future. We have to stop striving for comfort and strive for discomfort and discourse.

We’re all in the same boat.

This is a huge undertaking. It requires all of our brains and hearts. We need to reinvent education, institutions, societies, communities – actually, we have to reinvent the idea of capitalism. And we have to reinvent the idea of responsibility and empathy. While we create a new future, there will be many amongst us having problems to walk confidently on this new path. We can’t leave them behind or expect institutions to take care of them. We have to take care of them by helping them through these perilous times. The last thing we want is to create a future two-class society: One class that receives the best education that allows them to discover a passion to make the world a better place. And the other class too busy to barely survive. Our biggest challenge is to ensure that everybody can participate and contribute.

Let’s get on with it. Our future is brighter than we ever imagined.

This is the starting point of a journey. I’m happy to announce that my book “Creative Capitalism” will be published in August 2012. The vision for this book is to share a vision and roadmap for the new age of creative capitalism. Share the first executions of creative capitalism. Paint a picture of the future. Create a platform to collaborate on a bright future.

If you want to follow me on that journey and help create a brighter future, please visit my blog and follow the Twitter feed.

This blog will continue to talk about the future of marketing and advertising. I will continue to work with my current and new clients on integrating social channels into their business models.

I’m very excited about working with you to create a better future.

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“Advertising says to people, “Here’s what we’ve got. Here’s what it’ll do for you. Here’s how to get it.” – Leo Burnett

I’ve been in advertising for more than 15 years. I believe good advertising can enrich people, it can inspire them and I regard advertising as a noble profession. If there’s a better way to showcase to people what your brand has to offer, explain the benefits and ways to get the product/service, I haven’t experienced it. Nobody has.

So, why does Adland have such an image problem? Why do 76% of Americans think companies lie in ads? (2009 Yankelovich study) Why do people have problems trusting any of our communications? And, why are we starting to see real recruiting challenges in an economy nobody would describe as humming?

Some blame holding companies and their pure focus on shareholder value, rather than focusing on reinvention of the agency model. Some blame the compensation structure that rewards bodies and time, not great ideas. Some blame the split of media and creative. You ask people in the industry, everybody has a different explanation for the current state of the ad industry.

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The problem goes much deeper: people have lost trust in institutions and business. And, let’s be honest, businesses and institutions have betrayed that trust. BP, Enron, Vioxx, Facebook, Catholic Church, Congress, your local city government: We’re surrounded by brands and institutions that betrayed us, lied to us, treated us like dumb sheep, acted like they were above the law. And advertising provides the background noise to that sad drama with exaggerated product claims and photoshopped models. The threat to advertising and our industry is a threat to capitalism. And, just like advertising, I haven’t seen a better system than the capitalistic system.

But, it’s time to change both.

We need to make the advertising industry better. And, at the same, improve the overall capitalistic system. Just like capitalism, the advertising industry needs to cut its worst excesses or Uncle Sam will do it for us. ( In case, you don’t believe me: Have you seen the FTC proposal for a ‘Do Not Track’ option?)

Our future will not look like the past. The past was based on a model of industrial production, the new model will be based on a globalized, collaborative information model. It can’t be about more stuff and pure growth. It has to be about being better, kinder, lovelier and inspiring. It can’t be about targeting consumers, it has to be about collaborating with all of our stakeholders. Ultimately, we have to change our vision and mission of the advertising industry:

  • Our main goal is to make the world a better place. Adding value, inspiring, enhancing life experiences. Making money is a by-product, not the overarching goal.
  • A brand is developed by all stakeholders. Not the marketing department.
  • Business is about fairness, joy and love. Not cut-throat competitive tactics.
  • We work with human beings. Not human resources.
  • We collaborate with competitors to enhance each other’s products/services. Not buy them out to eliminate their intellectual work and the value they could have added.
  • Customers are all people affected by the creation of the product or service. Not just end users.
  • We will communicate values that brands stand for and live. And not some fake world that never existed.
  • Advertising is helping to change the world. Not just change behavior for more consumption.

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The belief that this is just a bump in the road and everything will get back to normal at one point is the biggest threat we’re facing. The new normal will be completely different from the old normal. The demands and expectations on capitalism and our industry will grow, just like people expect more and more from brands and institutions. If you think the last decade was filled with change, you ain’t see nothing yet. Think about it:

  • How ware we going to deal with India and China as the new dominant forces in the global economy?
  • What are you going to do when your competitors 2015 come from Vietnam, Spain and Nigeria? Not New York and San Francisco.
  • How will we replace dumb growth with smart growth?
  • How will we strengthen our country’s fiscal future while investing in our people?
  • What types of jobs will we offer to people that had jobs that will never be replaced?
  • How are we going to deal with the demographic challenge?
  • How are we going to revive the middle class?
  • (Insert 500 more urgent questions here.)

The next decade will bring a collision of forces that that threaten to disrupt the Western system, and call into question capitalism, a force on which our prosperity and stability have rested for decades. Forget the financial crisis, the debt crisis, all these political fights pundits tend to focus on. These are just precursors. We’re facing graver economic challenges that are long-term and threaten capitalism as a model for the world. The stakes couldn’t be higher: if we don’t maneuver successfully through the coming storms, we’ll face a major backlash against our economic model. If the world loses faith in capitalism’s ability to improve the lives of everybody, we will have failed miserably and doomed the developing world to infinite poverty.

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We really have no choice: All of us have to create a better form of capitalism. And our job as advertisers is to create a better form of advertising and being a support pillar for the new, more human form of capitalism. We are building this new reality with every decision we make, with every ad we create, with every product purchase we make. For years, we mistakenly believed we had ascended to the zenith of modern capitalism. We knew all of the answers and just need to optimize a little bit here, increase efficiency there and everything would be fine. Events and facts taught us that the journey of capitalism might have just begun. And we need to ask that age-old question again: How can we make the world a better place?